Who runs this site
offplanhelp.com is run by Muhammad Faizan, a licensed real estate broker based in the United Arab Emirates, working in off-plan property across Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah. For anything in this policy, I am the data controller and the person to contact — details at the bottom of this page.
What this site does not collect
Most privacy policies list what a site gathers. It's shorter here to list what this one doesn't:
- No accounts or logins. You cannot register here, so no credentials or profiles exist.
- No newsletter. There is no mailing list, and nothing subscribes you to anything.
- No analytics or advertising trackers. The site runs no Google Analytics, Meta Pixel or any similar script, and sets no tracking cookies.
- No payments. Nothing is bought or sold on this site, so no payment data is ever handled here.
The calculators and comparison tools on this site run entirely in your browser. Numbers you enter into them are not transmitted or stored anywhere.
If you message me on WhatsApp
Every contact button on this site opens a WhatsApp chat to +971 52 188 9956. If you choose to send a message, I receive what any WhatsApp contact receives: your phone number, your WhatsApp profile name, and whatever you write. Some buttons pre-fill the first message with a note of which page you came from — you can see and edit that text before sending.
I use this information for one purpose: answering your enquiry and advising you on off-plan property if you want that. I keep the conversation for as long as it's useful to helping you, or as long as UAE real estate regulations require records to be kept. I don't add you to broadcast lists, and I don't sell or share your details with anyone.
WhatsApp itself is operated by Meta. Once you message through it, the transmission of that message is also governed by WhatsApp's own privacy policy.
If you use an enquiry form
A few buyer guides (currently the UK and USA guides) carry a short enquiry form asking for your name and an email address or phone number. If you submit it, that information goes directly to this site's own server (a Cloudflare Worker), is stored there, and is emailed to me so I can reply. It is used for exactly one purpose: answering your enquiry and advising you on off-plan property if you want that. It is never sold, shared or added to any marketing list. Ask me at any time and I will delete it, unless a regulatory record-keeping obligation requires otherwise.
Technical data that moves automatically
Like every website, some data flows just by loading a page:
- Hosting and server logs. This site is served through Cloudflare. Cloudflare processes standard connection data — your IP address, browser type, and the pages requested — to deliver the site and protect it from abuse. See Cloudflare's privacy policy.
- Fonts. The site's typefaces load from Google Fonts, which means your browser requests files from Google's servers and Google sees your IP address in that request. See Google's privacy policy.
- YouTube thumbnails. The About page displays video thumbnails loaded from YouTube's image servers, which involves the same kind of request to Google. Watching a video happens on YouTube itself, under YouTube's terms.
What stays in your browser
If you use the light/dark theme toggle, your choice is saved in your browser's local storage under a single key (opht-theme). That value never leaves your device, isn't a cookie, and isn't visible to me or anyone else. Clearing your browser data removes it.
My publishing tool and YouTube API Services
I run the YouTube channel DXB Property Guide, whose videos appear on this site. To publish those videos I use a private tool of my own ("yt-pipeline") that connects to my channel through YouTube API Services. In plain terms:
- Whose data it touches: mine only. The tool is used by one person (me) and accesses only my own channel — it uploads my videos, sets their titles, descriptions, tags and thumbnails, and schedules publish times. It does not access, collect or store any data about you, other viewers, or any other YouTube account.
- Where credentials live. The Google authorization tokens the tool uses are stored locally on my own computer, are not shared with any third party, and can be revoked by me at any time via Google security settings.
- Policy adherence. The tool's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements, and to the YouTube Terms of Service. By interacting with the channel on YouTube you are also subject to the Google Privacy Policy.
My publishing tool and TikTok
The same tool ("DXB Property Guide Publisher") also publishes my videos to my own TikTok account through TikTok's Login Kit and Content Posting API. In plain terms:
- Whose data it touches: mine only. The tool is used by one person (me). When I connect my TikTok account, TikTok shares my basic profile information (account ID, display name and avatar) so the tool can show which account it is posting to. It uses that only to post my own videos with the caption and privacy setting I choose. It does not access, collect or store any data about viewers or any other TikTok account.
- Where credentials live. The TikTok access tokens are stored locally on my own computer, are never shared with anyone, and can be revoked at any time in the TikTok app under Settings and privacy → Security → Manage app permissions.
- Policy adherence. The tool follows the TikTok Developer Terms of Service and TikTok's content sharing guidelines. By watching or interacting with my videos on TikTok you are subject to the TikTok Privacy Policy.
Your rights
This site serves buyers in the UAE and abroad, so depending on where you live, the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the EU/UK GDPR or similar laws give you rights over personal data I hold — in practice, that means our WhatsApp conversation. You can ask me:
- What information I hold about you (it will be the chat itself);
- To correct anything that's wrong;
- To delete the conversation and your contact details, which I will do unless a regulatory record-keeping obligation requires otherwise;
- To stop contacting you — one message is enough.
To exercise any of these, message me on WhatsApp at +971 52 188 9956. If you believe I've mishandled your data, you can also complain to the UAE Data Office or your local data protection authority.
Children
This site is about property investment and is not directed at anyone under 18. I don't knowingly collect information from minors.
Changes to this policy
If the site ever starts doing something new with data — adds analytics, a form, anything — this page will be updated first, with a new date at the top, before the change goes live.
Contact
Muhammad Faizan
Licensed Real Estate Broker, United Arab Emirates
WhatsApp: +971 52 188 9956
Website: offplanhelp.com